IDC Poll: Which Banking Services Customers Will Pay For
IDC recently released a poll which investigates how consumers prioritize their banking services. Through LinkedIn, the global intelligence firm polled 45 individuals on what single service that financial institutions offer deserved their hard-earned money.
The poll found that 39 percent found check writing to be the most important feature with the highest willingness to pay. The use of debit cards came in at a close second with 36 percent mindshare.
As the economy is stabilizing and the current consumer climate constantly wants free services, financial institutions will have to decide where they fall with respect to fees. However, the increasing ease and benefits of online banking may encourage more people to want to pay for banking services.
Which fees do you think make the most sense for consumers and FIs? Let us know in the comments below.