February 2011

Are Your Ideas Organic?

February 14, 2011
/   Insights

Forrester’s Kerry Bodine recently blogged about how Apple has affected consumers in significant ways – from what we buy and how we work – but most importantly, how we measure good design. Bodine noted...

Don’t Give Customers a Reason to Look Elsewhere

February 11, 2011
/   Insights

In all the frenzy of this past Holiday season, you may have overlooked Apryl Motley’s piece on “Smarter Service” in the December 2010 Independent Banker; it’s definitely worth a read.  Consumers today expect more...

What We’re Reading This Week

February 10, 2011
/   Spotlight

Below are interesting stories the Banking.com staff has been reading over the past week. What have you been reading? Let us know in the comments section below. Breaking Up Silos Could Help Banks Thwart...

How Much Did Your Customers Lose Today?

/   Voices

Editor’s Note: Gene Marks is a small business management columnist, author, and speaker who also owns and operates The Marks Group PC, a highly successful 10-person firm that provides technology and consulting services to...

Check-In…at your Financial Institution

February 9, 2011
/   Insights

Don’t miss Cornerstone Managing Director Quintin Sykes’ insightful look by at how financial institutions will increasingly adopt and integrate location based services technologies into how they engage with customers. To-date, “financial institutions haven’t really...

Banks’ IT Spending: Progress Report

/   Insights

Even as banks are reporting improved financials, they continue to be slow in re-engaging on IT investments.  American Banker reports that there are some financial institutions that are spending on specific projects, but not...

Connecting Online Banking and QuickBooks

February 8, 2011
/   Insights

Donna Arce at Barlow Research recently examined the opportunity for financial institutions to deepen business customer relationships by making the download of accounting information to solutions like QuickBooks easier and readily available. Arce writes,...

Video Interview: CeCe Morken, Intuit Financial Services

February 7, 2011
/   Spotlight

CeCe Morken, President of Intuit Financial Services, discusses how the banking industry has evolved rapidly over the past decade. She also highlights how regulatory and economic requirements, more non-bank competitors, disruption of the established...