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As consumers and businesses optimistically begin 2011, hopes are high that this year will lead to a stable economy and financial growth. GonzoBanker’s Terence Roche believes that the payments arena will change quickly over the next two years and details four key resolutions for banks:

  • Re-aim the free checking strategy
  • Re-aim the rewards strategy
  • Look at bill payment in light of the overall payments picture
  • Create a P&L report for payments and manage it as though it is a line of business

Roche notes that these issues need to be addressed by upper management in financial institutions. While some changes may be unwelcomed, the opportunity for banks to benefit is always available.

For details on each resolution, visit GonzoBanker.

Has your institution made any resolutions for 2011? Leave us a comment below.


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James W. Gabberty

Gabberty is a professor of information systems at Pace University in New York City. An alumnus of the Massachusetts Institute of Technology and New York University Polytechnic Institute, he has served as an expert witness in telecommunication and information security at the federal and state levels and holds numerous certifications from SANS & ISACA.

Zachary Ehrlich

25-year-old writer, and as a native San Franciscan, I am unreasonably loyal to Bank of America, if only for their superhero-like origin story, involving the 1906 earthquake and Italian fruit vendors.

Brad Strothkamp

Marisa Mann

Marisa Mann brings over 15 years of experience in consulting and financial services industries to the Solstice team, working on large scale enterprise initiatives across many technologies, including specializing in the digital space – Internet and mobile. Mann is passionate about mobile and the endless possibilities for the enterprise, delivering business value through strong brand recognition and driving to excellence in the consumer experience. Prior to Solstice, Mann worked at JP Morgan Chase, Diamond Management and Technology Consultants, Washington Mutual, Inc, and Accenture.

Neill Harris

Neill Harris is product marketing director for ATM solutions at NCR. He travels extensively to many of the world's leading banks and financial institutions, articulating how self-service technology and innovation can inform and support strategies and solve challenges.